Legal notice
Seller:Halal Kobe Beef by TATSUYA
Representative Director: Tatsumi Shinichi Shinichi Tatsumi
Location: Tatsuya Co., Ltd.
650-0022 1-13-19 Motomachidori, Chuo-ku, Kobe, Hyogo Prefecture
telephone number:+81-78-331-3016
email address:tatuya@kobebeef.co.jp
Sale price: Show on product page
Required fees other than product price: Shipping (free case available)
Payment Methods and Payment Time: Credit card, bank transfer, PayPal (all prepayment)
Product delivery date:If there is no specified date, the order will be accepted (if payment is in advance, it will be within 5 days after payment is confirmed).
*You can specify a delivery date, but if we are unable to meet your request, we will contact you.
*Please note that specifying time zones is only an estimate.
How to deliver the product: Delivery service and in-store delivery
Regarding returns, defective products and cancellations:
- Cancellations can be made up to the day before the shipping date. (free)
- As this is a fresh food, returns are not permitted due to customer convenience.
- This does not apply to differences in contents or damage due to an obvious accident during transportation when the product arrives.
We apologize for the inconvenience, but please contact us by phone or email on the day the item arrives. We will exchange it for a new item or refund it. - We will cover the return shipping costs for defective products. Please return it by cash on delivery.